Supporting you at UCA
You're never alone at UCA. Whether it's help settling in, assistance with your studies, advice on your finances, or supporting your wellbeing, our Campus Life team are here to support you.
This page highlights the support that we can offer you. You'll also find links to our specialist support services, details on events we have coming up, and our contact details so you can easily get in touch.
Our
services
There are a number of ways our Campus Life teams can help you during your time at UCA.
Our Campus Life Hubs are your first go-to for anything related to your student experience at UCA.
We offer a range of services and advice related to your academic studies and general support advice, and can support you to access more specialist support when needed.
UCA has Learning Development Tutors to assist you with your studies - from time management and presenting skills to improving your writing and critical thinking skills - and Liaison Librarians, who are on hand to help you get the best from your library.
We have a team of Campus Life Officers who can help you with a range of personal and financial issues.
All discussions are confidential and could include helping you with budgeting or sorting your student finance, or helping you with employment issues.
Our Wellbeing team offers a confidential and non-judgmental space for you to discuss anything that's bothering you. We support students through a wide variety of concerns, such as anxiety, low mood, sleep problems, managing stress, grief, loss, anger, and isolation. Whatever you're going through, we're here to listen.
In addition to our trained wellbeing staff, we have a number of tools to help you with your wellbeing.
Spectrum.Life
You can access Spectrum.Life, our 24/7 confidential and in-the-moment student support service. Your call will be answered by a qualified counsellor.
Access this service directly via:
- Telephone: 0800 031 8227
- WhatsApp: Text 'Hi' to 07418 360 780
The SpectrumLife app can also be downloaded, which includes:
- More than 250 hours of materials on topics such as mental health, lifestyle, fitness, and nutrition.
- Access to both live and on-demand sessions within the Digital Gym and wellbeing series.
Togetherall
Togetherall is a free, 24/7 online mental health support service available to all UCA students. It offers a completely anonymous space where you can express yourself openly, connect with others, and access helpful resources at any time. The platform is monitored by professionally trained Wall Guides who ensure the community remains safe, supportive, and respectful for everyone.
UCA provides free, confidential counselling to all currently registered students across our Surrey and Kent campuses.
Our service offers a safe space to discuss any difficult thoughts or feelings you may be experiencing, with the support of our fully trained, professionally qualified and experienced counsellors.
At UCA, we want everyone in our community to feel respected, included and supported.
That’s why we have Report+Support, an online platform for students, staff and visitors to report discrimination, misconduct, harassment, or assault against themselves or others. You can tell us what happened, or submit an anonymous or attributed report, and access a range of support services and resources.
We’ll deal with all reports - no matter how small - sensitively, honestly, and professionally.
At UCA, we welcome people from around the world, who bring with them their incredible talent, together with their faiths, beliefs and cultural practices that enrich our university and student dynamic.
It's crucial to us that students from all denominations - home and international - feel at home, welcome and have a place to practice their faiths, too.
You can find out more about what each of our campuses has to offer, on our dedicated Faith and Religion page.
Specialist support services
We offer specialist support services to help our international students, those who are young carers or are care leavers and to our students who have disabilities, medical conditions and specific learning differences.
Contact us
UCA Canterbury
Find us in the Library
UCA Epsom
Find us near Reception
UCA Farnham
Find us in R31A off the spinal corridor
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Don’t be afraid to ask for help — the support is there for you to get the most from your studies. It might be the very specific kind that I got, or more general, like the guidance you can get from Student Services, which is amazing.
Student support blogs
Read our latest blogs on about the support available to you as a UCA student.